💖 Our Promise: We’re committed to making your doll shopping experience as delightful as unwrapping a new fashion doll. These terms are designed to protect both you and our doll workshop while keeping the magic alive!
1. Enchanted Shopping Experience
1.1 Website Access
Our dollhouse doors are open to all visitors aged 13+ (or the age of majority in your jurisdiction). Younger doll enthusiasts should shop with adult supervision.
1.2 Account Creation
Creating an account helps us personalize your doll shopping experience. Keep your login details secret—just like your favorite doll’s wardrobe!
2. Doll Treasures (Products)
2.1 Product Descriptions
We sprinkle every product description with care, but slight variations may occur (colors may differ slightly from screen to screen). Our doll clothing fits standard fashion dolls unless otherwise noted.
2.2 Product Availability
Popular doll items sometimes fly off our shelves! We’ll notify you if an item becomes unavailable after ordering.
2.3 Age Recommendations
Safety first! Please observe all age recommendations for our doll accessories, playsets, and styling heads.
3. Ordering Magic
3.1 How to Order
Simply add doll treasures to your cart, proceed to checkout, and complete payment. You’ll receive an order confirmation email—your first step in the magical journey!
3.2 Order Acceptance
Each order is a special request to our doll workshop. We reserve the right to decline orders that seem suspicious or exceed reasonable quantities.
3.3 Pricing
All prices are in USD. While we double-check our price tags, we may cancel orders with obvious pricing errors.
4. Payment Sparkles
4.1 Accepted Payment Methods
We accept these magical payment wands:
- Visa
- MasterCard
- JCB
- PayPal
4.2 Payment Security
Your payment information is protected with industry-standard encryption—as secure as a locked dollhouse!
4.3 Sales Tax
Applicable sales tax will be added during checkout where required by law.
5. Shipping & Delivery
5.1 Processing Time
Our doll artisans need 1-2 business days to carefully prepare your order for its journey.
5.2 Shipping Options
Choose your magical delivery:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)
5.3 Shipping Areas
We ship worldwide except to some remote areas and parts of Asia where our fairy dust doesn’t reach.
5.4 Delivery Issues
If your doll treasures don’t arrive as expected, contact us within 30 days of shipment for assistance.
6. Returns & Exchanges
6.1 Return Policy
We accept returns within 15 days of delivery for most items in original condition. Exceptions:
- Styling heads (for hygiene reasons)
- Opened doll accessories affecting product safety
6.2 Return Process
Contact us at [email protected] within 15 days. Include your order number and return reason. We’ll provide return instructions.
6.3 Refunds
Refunds are issued to your original payment method within 5-7 business days after we receive your return. Original shipping costs are non-refundable unless the return is our error.
6.4 Exchanges
We happily exchange items for the same product in a different style/size if available. Specify “EXCHANGE” in your return request.
7. Intellectual Property
7.1 Our Content
All website content (images, text, designs) is our precious doll property. Please don’t copy or reproduce without permission.
7.2 Your Content
By submitting photos or reviews, you grant us permission to use them in our marketing (with credit unless you request otherwise).
8. Liability Limitations
8.1 Product Use
Our doll products are for personal, non-commercial use. We’re not liable for misuse or modifications.
8.2 Website Availability
We strive to keep our dollhouse doors open 24/7 but can’t guarantee uninterrupted access due to maintenance or technical issues.
9. Privacy Protection
Your privacy is as important as a collector’s doll! See our separate Privacy Policy for details on how we protect your information.
10. General Provisions
10.1 Changes to Terms
We may update these terms occasionally. Continued use of our site means you accept the changes.
10.2 Governing Law
These terms are governed by the laws of Texas, USA. Any disputes will be resolved in San Antonio courts.
10.3 Contact Us
For any questions about these terms, contact our Doll Guardians at:
Little Doll World Shop3714 Fidler Drive
San Antonio, TX 78201 USA
Email: [email protected]
🎀 Thank you for visiting our enchanted doll world! We appreciate your trust and promise to handle every order with the care we give our most delicate collector’s dolls.